Privacy Policy

Introduction

Sarzo Impex Pvt. Ltd. (“Sarzo Impex”, “we”, “our”, “us”) values your trust and respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit and use our website https://www.sarzoimpex.com (hereinafter referred to as the “Website”).

By accessing or using our Website, you agree to the terms of this Privacy Policy and our Terms of Use. If you do not agree, please refrain from using the Website.

We are committed to protecting your personal information and handling it responsibly, in compliance with the applicable laws of India, including the Digital Personal Data Protection Act, 2023.

Information We Collect

When you visit our Website or contact us through online forms, we may collect the following types of information:

Personal Information: Your name, company name, designation, email address, phone number, and country of residence.
Business Information: Details related to import/export inquiries, products of interest, and company requirements that you voluntarily share.
Technical Data: IP address, browser type, operating system, device information, and usage data collected automatically through cookies or similar technologies.
Communication Data: Information shared through our contact forms, chat support, or email communication.

We collect only the information that is relevant and necessary to provide you with our services or respond to your inquiries.

Use of Your Information

We may use your personal data for the following purposes:

To respond to your business inquiries or requests submitted through the Website.
To communicate with you about our products, services, and business opportunities.
To improve our Website functionality, design, and content.
To send you updates, newsletters, or promotional materials (only if you have opted in).
To comply with legal obligations or respond to lawful requests from authorities.
To analyze Website traffic and usage trends for internal research and improvement.

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

Cookies and Tracking Technologies

Our Website may use cookies or similar tracking tools to enhance your browsing experience. Cookies help us:

Understand how visitors use our Website.
Remember user preferences for a smoother experience.
Improve the Website’s performance and usability.

You can choose to disable cookies through your browser settings. However, doing so may affect some features of the Website.

We may also use third-party analytics tools such as Google Analytics. You can learn more about how Google uses your data here: https://policies.google.com/privacy.

Sharing of Information

We may share your personal information only in the following cases:

With our affiliates, business partners, or service providers who assist us in operating the Website or conducting business, under strict confidentiality obligations.
When required by law or legal process, or to protect the rights, property, or safety of Sarzo Impex, our users, or others.
In connection with a business transaction such as a merger, acquisition, or sale of assets, where your data may be transferred as part of that process.

All third parties are required to process your data securely and use it only for the purposes specified by Sarzo Impex.

Data Security

We use appropriate technical and organizational security measures to protect your information from unauthorized access, misuse, or disclosure.

However, data transmission over the internet is not entirely secure, and we cannot guarantee absolute security. By using our Website, you acknowledge this risk.

Your Rights and Choices

You have the right to:

Review, and correct your personal information held by us.
Withdraw your consent for marketing communications at any time.
Request deletion of your personal data, subject to legal or contractual requirements.

To exercise these rights, please contact us using the details provided below.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purpose for which it was collected, comply with legal obligations, or resolve disputes. Once your data is no longer needed, it will be securely deleted or anonymized.

Links to External Websites

Our Website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before sharing any personal information.

Updates to This Policy

Sarzo Impex Pvt. Ltd. may update this Privacy Policy from time to time to reflect legal or business changes. The latest version will always be available on our Website, and the “Last Updated” date at the top of the page will indicate when it was revised.

Please review this Policy periodically to stay informed of how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at:

Sarzo Impex Pvt. Ltd.
Email: akil@sarzoimpex.com
Address: 164, Clover Watergarden, Lane No.7, Kalyani Nagar, Pune-411006
Phone: +91 99675 04838

By using this Website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein.